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Terms & Conditions of Sale

Please note, the product photographs are for  illustration purposes only. Unless otherwise stated no media is included and you are purchasing license only. We process payments through PayPal and by paying through PayPal you are agreeing to purchase the item but the order is not accepted until we have confirmed it via e-mail. In case we cannot supply your order, we will refund you in full. For upgrades we will need your current serial number and registration details

All returns must be agreed in advance by contacting us. Items sent without a valid returns code (RMA) will not be accepted, no refund or exchange will be applied.

Due to the nature of software, it is not possible to refund serial numbers or opened software. Please take care when ordering as mistakes cannot always be rectified later. If you believe you have placed an order in error, please notify us immediately. Refunds on cancelled orders may attract a processing fee of not more than 5%.

Unwanted unopened, unused software in perfect condition can be accepted back, subject to a 10% re-stocking fee and return postage at the customer's cost. Proof of posting is not proof of delivery. So you will need to take appropriate measures to safeguard your interests. All returns must be agreed in advance.

Thank you for your support

Customer Care - Aptika